StreamVue

Industry / Hospitality and entertainment

Every guest moment,on brand.

IPTV straight to LG ProCentric and Samsung SSSP TVs with no box behind them, a guest interface in your branding, menu boards and bar screens on the same system, and a phone app for housekeeping.

It runs on your own network, so a quiet night on the internet is never a dark screen in a room.

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What changes for the property

Better stays for guests, VIPs, staff and the owners

One system for the room, the bar, the lobby and the back of house, so everyone gets what they need from the same screens.

For guests

A hotel channel package, in your branding

  • Live TV and radio with a seven-day guide, and only the channels cleared for guest rooms, by tag.
  • The hotel’s own information channel from Symphony: welcome, dining and events, in your typography and colours.
  • Recordings and on-demand content in a searchable library.
  • The TV keeps playing if the internet drops; satellite and aerial channels are unaffected.
For VIP and suite guests

A suite that answers to a tablet

  • A branded StreamVue Remote on the suite tablet: the channel list, volume and a multiview of several feeds.
  • A welcome screen before arrival, on a schedule, in your branding.
  • Championship night: one schedule pushes the match to every bar and suite at once.
  • The TV remote locked where it should be, with full control still on the tablet.
For staff

Housekeeping from a phone, menus from the till

  • StreamVue Remote sets a room screen back to the welcome channel from a phone; a schedule does the whole floor.
  • Menu boards show the web-based POS menu page in a Symphony webpage zone, so a price change on the till is a price change on the board.
  • Remotes locked in public areas, and Conductor’s identity screen to label a new TV in one walk-round.
  • A QR tag on each unit reports a fault to the support portal.
For the business

No set-top boxes, no per-room maintenance

  • Ovation runs on the commercial TVs themselves, so there is nothing behind the set to fail or to go missing.
  • One system for rooms, bars, lobby, conference and back of house, managed in a browser.
  • Promotions and partner content on playlists, with the event log as the record of what played.
  • Single sign-on for staff, and the support portal for the estate: contracts, documents and tickets.

Around the property

From the front door to the pool deck

Each area has its own channels, layouts and schedules, previewed and controlled from one portal.

  1. 01
    Guest rooms

    Ovation on the TV: the guest channel package, the hotel channel and the recordings library.

    Ovation
  2. 02
    Lobby and reception

    Welcome walls and wayfinding from Symphony, switched by schedule.

    Symphony
  3. 03
    Restaurant and bar

    Menu boards from the POS web page, and the sports bar on the night’s match.

    Symphony
  4. 04
    Conference and banqueting

    Event-branded signage, and the presenter’s HDMI input on the room screens.

    Conductor
  5. 05
    Pool, spa and gym

    Ambient and promotional playlists on a schedule, with the remote locked.

    Conductor
  6. 06
    Back of house

    Staff information boards on screens tagged for staff only.

    Conductor
The Symphony Template Designer with a video zone, a webpage zone and a second zone laid out around it
A layout in the Symphony Template Designer: a video zone with a webpage and a second zone wrapped around it. From the StreamVue overview.
A guest stay on StreamVue

From check-in to check-out

A realistic timeline of StreamVue running the floor: automation, failover and orchestration invisible to everyone except the operators who trust it.

15:00

Check-in

The guest-room screen shows the channels cleared for guest rooms and the hotel's own information channel, in the hotel's branding.

18:30

Dinner service

Menu boards show the web-based POS menu page in a Symphony webpage zone; the sports bar tunes to the night's match.

21:00

Championship night

One schedule pushes the same channel to every bar and premium suite, and the TV remotes in public areas stay locked.

11:00

Check-out

Housekeeping sets the room screen back to the welcome channel from a phone with StreamVue Remote, or a schedule does it for the whole floor.

Built for a property, not a data centre

Commercial TVs, your own network, a browser

The pieces are the ones a property already has, plus an appliance rack on site.

Commercial TVs without a box

Ovation runs on LG ProCentric and Samsung SSSP TVs, and on decoding devices, Raspberry Pi and Linux players where a screen needs one.

Your own IP network

Multicast on standard switches, AES encrypted where it matters.

Works without the internet

Satellite, aerial, the filestore and on-site cameras are unaffected by an internet outage, and staff on the network keep full control.

A browser portal

Chorus runs in a browser: nothing to install at the front desk or in the back office.

Single sign-on

Active Directory, LDAP or SAML, with admin, viewer and location-tag permissions for staff.

Support that knows your estate

Every unit in the support portal with its contract and documents, and a QR tag on it for fault reports.

Built on StreamVue

The products behind this deployment

Every industry solution is assembled from the StreamVue product line. Here are the components that matter most for your environment.

Every guest moment, on brand

Book a property demo and see your own branding on the guest TV.

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